Product photos and clips for natural dog chew listings
Photograph the real goods you are selling, show that every piece looks a little different, and show the chew being given with a person close by. Photos that match what arrives help prevent the complaints that start with "it doesn't look like the picture". If you order from us, we shoot a separate photo set for your order at no charge.
- For Amazon and online sellers
- Coffee wood, loofah, hemp, coco coir
- About 6 minutes to read
Where your listing photos come from
Our rule is simple. Once you have placed an order, we shoot a product photo set for you, free, made for your order. Before an order, our photos are not licensed for your listing. We can send catalogue photos so you can see the goods, but they stay ours until there is an order behind them.
A photo set made for your order also shows the goods from your order. A generic photo from a supplier's catalogue shows someone else's selection, and if your bag or label differs, your listing no longer matches what the buyer opens.
Show the variation
Natural chews are not moulded. Every coffee wood stick has its own shape and grain, and sizes are ranges: length varies by about 0.5–1 cm, and diameter varies more on the larger sizes. A single perfect hero stick promises a look that the next box cannot match.
- One group shot of several pieces from the same size, so buyers see the range of shapes and grain.
- One close-up of the grain, so the natural pattern reads as a feature.
- One shot with a hand or a ruler, so the size range is clear. A size M stick weighs 90–110 g and an XL 230–400 g; a photo makes that difference obvious in a way numbers alone do not.
Add a line under the photos saying each piece is unique. How to explain this to buyers without sounding defensive is in explaining natural variation to customers.
Show the product being used the right way
The lifestyle photo is where a listing can overpromise without saying a word. A large dog alone with a small stick, or a coco coir toy in a tug-of-war with a powerful chewer, tells the buyer something the product cannot back up.
- Match the chew to the dog in the photo. Pick a size that clearly suits the dog shown.
- Keep a person in the frame where you can, like the hand in the photo above. It shows supervised chewing without a lecture.
- Photograph coco coir as what it is: an occasional toy. It is soft and frays quickly under a strong jaw, and selling it as a tough toy is a fast route to 1-star reviews.
Keep the safety line on the listing too: supervise the dog while it chews, replace the chew once it has worn small, and remove any broken pieces. Which words are fair to use beside your photos is covered in what natural dog toys can claim.
Show the pack the buyer will open
One photo of the closed pack saves questions later. For coffee wood that means the vacuum-sealed bag with your barcode outside and your tag inside, plus the small desiccant pack. If you show the opened contents, make it clear the desiccant is packaging and goes in the bin.
A short note on the listing helps here: once the bag is opened, the wood slowly settles to the air around it. That is normal for natural wood and not a fault. If you choose laser engraving of your logo on the wood, which is a paid option done after an order is confirmed, a close-up of the engraving belongs in the image set.
Short clips: the unboxing you film anyway
When goods arrive, we ask buyers to film the moment they open the cartons and bags. That clip is your evidence if something is wrong, and it is how a quality claim with us starts.
The same footage is useful for the listing. A plain clip of real chews coming out of a real bag, turned in the hand, says more than a polished render. Keep it short, show several pieces, and leave the variation in. If something in the shipment is not right, the clip goes to us, not to the listing.
For the claims side of this, see handling 1-star reviews on natural chews.
A short checklist for the image set
- Real goods from your order, not a catalogue or a rendering
- A group shot showing several pieces from one size
- A close-up of the grain or fibre
- A scale shot with a hand or ruler, plus the size range in text
- A lifestyle shot with the right size for the dog and a person nearby
- The closed pack as the buyer receives it
- A short unboxing clip of real pieces
Questions sellers ask about listing photos
Can I use your product photos on my listing?
After you place an order, yes: we shoot a photo set made for your order, at no charge. Before an order, our photos are not for use on your listing.
Should my photos show sticks that look different from each other?
Yes. Every coffee wood stick has its own shape and grain, so showing several pieces prepares buyers for what arrives.
Should I show the dog chewing alone?
A person in the frame is the better choice. It matches the advice to supervise chewing and replace the chew once it has worn small.
Why do you ask me to film the unboxing?
The clip is the record if anything arrived wrong, and it is how a quality claim with us starts. The same footage can also become an honest listing clip.
Photograph the real thing
Start with samples: your first 3 are free, you pay the shipping.