Blog
Answers to the questions importers, Amazon sellers and pet shop owners ask us, and the ones their customers ask them. Written by the team that makes and ships the toys.
Looking for step-by-step buying guides? See the buyer guides.
Coffee wood chews
Does coffee wood contain caffeine? The ASPCA "coffee tree" is a different plant
Does coffee wood contain caffeine? Why the ASPCA "coffee tree" is a different plant from Robusta coffee, and what sellers can honestly tell dog owners.
5 min read
Coffee wood vs antler, bully sticks and nylon: which chew suits which customer
Coffee wood dog chews compared with antler, bully sticks and nylon: what each is, who buys it, what customers ask, and how a pet shop can stock them honestly.
6 min read
Coffee wood vs olive wood dog chews: how to compare them fairly
Coffee wood vs olive wood dog chews: the questions that decide the comparison, our measured answers for coffee wood, and what to ask an olive wood supplier.
5 min read
Gorilla coffee wood blocks: what they are and how to sell them
Gorilla coffee wood chews for sellers: four sizes S to XL, 8–16 cm, about 155 g to 1.1 kg, how thick wood is measured and packed, and how to list it.
5 min read
How long does a coffee wood chew last? Why there is no honest single number
How long does a coffee wood dog chew last? Why no honest seller can promise days or weeks, what makes one stick outlast another, and when to replace it.
4 min read
Is coffee wood safe for dogs? What we can tell you, and what to tell your customers
Is coffee wood safe for dogs? What the chew is made of, what can go wrong with any wood chew, and the safety wording sellers can give their customers.
6 min read
How to store coffee wood chews in a warehouse or shop
How to store coffee wood dog chews: keep the vacuum seal, stay below 40 °C, check stock on arrival and keep it dry to limit cracking and mould in stock.
5 min read
Where coffee wood dog chews come from
Where coffee wood dog chews come from: old Robusta trees cleared for replanting in Vietnam's Central Highlands, how the wood is chosen, and a story to tell.
4 min read
Why coffee wood chews crack and splinter, and how to keep it to a minimum
Why coffee wood dog chews crack or splinter: over-drying, heat and moisture after packing. What we do at the factory and how sellers avoid 1-star reviews.
5 min readLoofah, hemp and coco coir
Coco coir vs hemp dog toys: which lasts longer?
Coco coir vs hemp dog toys: hemp is more durable than coco coir, coir frays fast under a strong jaw. How each is made, how to position it, what to avoid.
5 min read
A customer says their dog swallowed rope toy fibres. What should a seller say?
A customer says their dog swallowed rope toy fibres. What a pet seller should reply, what not to say, and how to reduce these messages with clear listings.
5 min read
Hemp vs cotton rope dog toys: what is known about swallowed fibres, and what is not
Hemp vs cotton rope dog toys: what is known about swallowed fibres, what is not, the THC question, and how to describe hemp toys without overpromising.
5 min read
Is loofah safe for cats? What we know, what we do not, and what to tell customers
Is loofah safe for cats to chew? What is known about loofah cat toys, what is not, the swallowing question, and safe wording a seller can use in a listing.
5 min read
Loofah cat toys wholesale: shapes, packing and how to sell them
Buying loofah cat toys wholesale: the Cat and Kitty shapes, how the toys are bagged and tagged, the 50-piece minimum, lead times and how to display them.
5 min read
Loofah chews for rabbits and guinea pigs: what sellers can say
Can rabbits and guinea pigs chew loofah? What vet sources say about small pets and chewing, what is not known about loofah, and how to list it honestly.
5 min read
Natural toys for heavy chewers: which materials hold up, honestly
Which natural dog toy materials suit heavy chewers? An honest seller's guide to coffee wood, Gorilla blocks, hemp, coco coir and loofah, and what to promise.
6 min read
What natural dog toys can claim, and what they cannot
Which claims a natural dog toy can make and which it cannot: dental, eco-friendly, biodegradable, natural, durable, safe and tested, with wording to use.
6 min readPet beds
Elevated vs woven pet beds: which one suits which customer
Elevated wooden-frame pet beds vs woven seagrass, water hyacinth and rattan beds: how they differ, which customers each suits, and what to ask a supplier.
5 min read
Why water hyacinth pet beds go mouldy, and how sellers can prevent it
Why woven water hyacinth and seagrass pet beds can grow mould, how sellers can prevent it in shipping and storage, and what to tell customers about damp beds.
5 min readSelling on Amazon
Selling natural dog chews on Amazon as sets of 2 and 3
Why Amazon sellers list natural dog chews as 2-piece and 3-piece sets, how we pack each set, and when a smaller set sells better than a bigger one.
4 min read
Suffocation warnings on pet toy bags for Amazon: what we print and where
Suffocation warnings on poly and vacuum bags for pet toys sold on Amazon: the wording we print, why we label every bag, where it goes and how to check it.
5 min read
One-star reviews on natural dog chews: the usual causes and how to prevent them
Four kinds of one-star review natural dog chew sellers face (cracks, wears too fast, wrong size, fraying coir), what causes each, and how to prevent them.
5 min read
How to write a natural dog chew listing without overpromising
How to write a natural dog chew listing that sells without overpromising: words to drop, sentences you can prove, and safety lines your customers expect.
6 min readImporting and compliance
"Made in Vietnam" on natural pet toys: what US origin marking asks for
How US rule 19 CFR 134.11 on Made in Vietnam marking applies to natural pet toys: the article or its container, readable and lasting, and where we mark it.
5 min read
Phytosanitary certificates for wooden dog chews and plant-fibre toys
What a phytosanitary certificate is, when coffee wood and plant-fibre dog toys need one, who issues it in Vietnam, and what to check on the draft.
5 min read
US tariffs on pet toys from Vietnam: what applies as of November 2026
As of November 2026: the 12.5% Section 301 tariff on products of Vietnam from July 24, 2026, what the notice says, and what to ask your customs broker.
6 min readSourcing and quality
How to vet a natural pet toy supplier before your first order
How to vet a natural pet toy supplier before a first order: materials they make, real shipping records, documents, tests, payment terms and samples.
5 min read
What to check in natural chew samples before you order
What to check when natural dog chew samples arrive: size in cm by code, packing, cracks, fibre variation, and why the approved sample sets the QC standard.
5 min readRunning a pet store
How to explain natural variation in dog chews to your customers
How pet store staff can explain why natural dog chews differ in shape, grain and size, which small surface changes are normal, and which faults to pull.
4 min read
Selling natural dog chews in your store: display, storage and the origin story
How to display and sell natural dog chews in a pet store: shelf layout by size, storage that limits cracking, and a true origin story your staff can tell.
5 min readHave a question we have not answered?
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